Virtual Reception

What your Virtual Receptionist handles:

Call answering in your company name

Message taking, email or SMS

Call screening, transferring, routing

Lead capture and qualification

Out-of-hours and overflow handling

FAQ handling for your callers

Live status control via app or portal. Mark yourself available or unavailable.

Appointment scheduling integration.

Call recording and voicemail transcription.

No long-term contract. Flexible, cancel-anytime terms.

Never Miss a Call, Never Lose a Lead

Zoom Office have virtual receptionist for small business solutions for any size business, whether you’re start up, or entrepreneur, medical professional, a property manager, builder, a freelancer, alternative therapy practitioner, or represent a large commercial enterprise, we will customize a greeting and capture key information to fit your specific needs.

Every unanswered call is a customer who moves on. UK businesses lose an estimated £30 billion a year to missed calls, around £5,500 per business

Your Zoom Office Virtual Receptionist answers every call in your name, captures the details

We makes sure nothing slips through, whatever kind of business you run.

Frequently Asked Questions

Questions we get asked before people sign up.

Most clients are live the same day.

Yes, 24/7 including weekends and bank holidays.

A detailed briefing before your first call, updated whenever something changes.

We absorb it, our team scales with your volume.

Yes, through your portal, effective immediately.

A receptionist is a dedicated person who knows your business. A call centre handles higher volume across many clients at once

From £50 per month plus £1.00 per minute, based on your call volume.

TESTIMONIALS

What Our Clients are Saying

We tried a few other companies before starting to use the Virtual Receptionist services offered by Zoom. That was the best business decision we made and have never regretted it. The receptionists are always very polite and professional. The messages are left via email immediately with a clear message. Our clients often mention to us […]

Spherical Accountants Accounting Firm

We have been using Zoom office for over 1 year, we can really rely on Zoom office, they are reliable and prompt and telephone manners are always fantastic. We look forward to working with them in the future.

Platinum Solicitors Solicitor / Law Firm

Zoom Office has been providing us with professional telephone answering services for more than 10 years. Can’t recommend them enough. Five star service.

Wyn Davis

Excellent business call answering service Staff are always helpful, personable and above all friendly Would recommend

Jeremy F

Zoom office has saved me plenty of time! Love the fact I have a team answering my calls when I am not able to and they are also very professional too, it’s a service that doesn’t even break the bank, thanks very much

Maria Coutinhou

A Professional First Impression, Every Time.