Property Management Support

HOW ZOOM OFFICE HELPS

Virtual Reception

Every call answered in your agency name. Tenant, landlord, or contractor, routed correctly, first time.

Maintenance & Emergency Call Handling

Triaged by urgency. Genuine emergencies escalated to your on-call contact immediately, per your protocols.

LiveChat

Website enquiries answered in real time, viewings booked before the visitor leaves the page.

Outbound Follow-Up

Landlord updates, valuation follow-ups, tenant check-ins, run on your behalf.

WHY ZOOM OFFICE FOR PROPERTY

We speak the language.

Lettings, sales, maintenance urgency, we know the terminology, not just the industry name.

We answer first.

24/7 coverage. The instruction goes to whoever picks up.

Your team stays on viewings.

We cover the office, they cover the business.

We scale with your portfolio

50 units or 5,000, no new hires required.

One team, every service.

Reception, after-hours, outbound, LiveChat, one bill.

Frequently Asked Questions

Questions we get asked before people sign up.

Viewings and valuations, booked in real time, not queued for someone to action later.

Triaged by urgency, per your protocols. A genuine emergency reaches your on-call contact immediately.

Each branch gets its own greeting and escalation contacts. Callers feel like they’ve reached their local office.

Property details, FAQs, applications, we’re briefed on your portfolio same as anyone in your office would be.

Identified and routed differently. Flag landlord calls as priority if that’s how you want it handled.

Both. One team, either call type.

Depends on volume, tailored quote within 2 hours.

7-day free trial. No obligation, no card required.

TESTIMONIALS

What Our Clients are Saying

      
   Zoom Office - Virtual Receptionist & Virtual PA Services
   18 Google reviews 
  Write a review 
  
 
 
   
 
 
       Posted on Google  
   
   Hannah Temour 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service, polite and did what I asked. Not just once quite a few times. Would recommend for sure.
  
 
      Posted on Google  
   
   Wyn Davis 
 
 
 
 Trustindex verifies that the original source of the review is Google. Zoom Office has been providing us with professional telephone answering services for more than 10 years. Can't recommend them enough. Five star service.
  
 
      Posted on Google  
   
   Sofia Butt 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent quality of service, would highly recommend
  
 
      Posted on Google  
   
   Spherical Accountants 
 
 
 
 Trustindex verifies that the original source of the review is Google. We tried a few other companies before starting to use the Virtual Receptionist services offered by Zoom.  That was the best business decision we made and have never regretted it.  The receptionists are always very polite and professional.  The messages are left via email immediately with a clear message.  Our clients often mention to us that they were very happy with the way our receptionists handled the calls.  Jerry is always very helpful and goes beyond the call of duty to help us.  We are now planning to expand our team with Zoom Office.  Thank you all.
  
 
      Posted on Google  
   
   Ahmed Jami Sakhi 
 
 
 
 Trustindex verifies that the original source of the review is Google. 𝐈𝐭 𝐢𝐬 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐜, 𝐮𝐬𝐞𝐫-𝐟𝐫𝐢𝐞𝐧𝐝𝐥𝐲 & 𝐧𝐢𝐜𝐞 𝐟𝐨𝐫 𝐚𝐥𝐥. 👍
  
 
      Posted on Google  
   
   Platinum Solicitors 
 
 
 
 Trustindex verifies that the original source of the review is Google. We have been using Zoom office for over 1 year, we can really rely on Zoom office, they are reliable and prompt and telephone manners are always fantastic. We look forward to working with them in the future.
  
 
      Posted on Google  
   
   Azhar Mohiuddin 
 
 
 
 Trustindex verifies that the original source of the review is Google. We have used Zoom on a few occasions over the past 7 years. Service has always at the forefront and our customer needs at the heart of everything do. Highly recommended.
  
 
      Posted on Google  
   
   Karaoke UK 
 
 
 
 Trustindex verifies that the original source of the review is Google. Been using Zoom receptionist for a number of years now, great service, very professional, highly recommend.

Property Management

Keep Your Tenants Happy. Keep Your Landlords Informed.