A Professional First Impression, Every Time.

Our UK-based Virtual Receptionists answer in your company name, capture leads, and make sure your customers never reach voicemail.

What your Virtual Receptionist handles:

    Call answering in your company name
    Message taking, email or SMS
    Call screening, transferring, routing
    Lead capture and qualification
    Out-of-hours and overflow handling
    FAQ handling for your callers
    Live status control via app or portal. Mark yourself available or unavailable.
    Appointment scheduling integration.
    Call recording and voicemail transcription.
    No long-term contract. Flexible, cancel-anytime terms.

    Never Miss a Call, Never Lose a Lead

    Zoom Office have virtual receptionist for small business solutions for any size business, whether you’re start up, or entrepreneur, medical professional, a property manager, builder, a freelancer, alternative therapy practitioner, or represent a large commercial enterprise, we will customize a greeting and capture key information to fit your specific needs.

    Every unanswered call is a customer who moves on. UK businesses lose an estimated £30 billion a year to missed calls, around £5,500 per business

    Your Zoom Office Virtual Receptionist answers every call in your name, captures the details

    We makes sure nothing slips through, whatever kind of business you run.

    Frequently Asked Questions

    Questions we get asked before people sign up.

    Most clients are live the same day.

    Yes, 24/7 including weekends and bank holidays.

    A detailed briefing before your first call, updated whenever something changes.

    We absorb it, our team scales with your volume.

    Yes, through your portal, effective immediately.

    A receptionist is a dedicated person who knows your business. A call centre handles higher volume across many clients at once

    From £50 per month plus £1.00 per minute, based on your call volume.

    TESTIMONIALS

    What Our Clients are Saying

    Posted on Google Google
    Hannah Temour profile picture
    Hannah Temour
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Excellent service, polite and did what I asked. Not just once quite a few times. Would recommend for sure.
    Posted on Google Google
    Wyn Davis profile picture
    Wyn Davis
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Zoom Office has been providing us with professional telephone answering services for more than 10 years. Can't recommend them enough. Five star service.
    Posted on Google Google
    Sofia Butt profile picture
    Sofia Butt
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Excellent quality of service, would highly recommend
    Posted on Google Google
    Spherical Accountants profile picture
    Spherical Accountants
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    We tried a few other companies before starting to use the Virtual Receptionist services offered by Zoom. That was the best business decision we made and have never regretted it. The receptionists are always very polite and professional. The messages are left via email immediately with a clear message. Our clients often mention to us that they were very happy with the way our receptionists handled the calls. Jerry is always very helpful and goes beyond the call of duty to help us. We are now planning to expand our team with Zoom Office. Thank you all.
    Posted on Google Google
    Ahmed Jami Sakhi profile picture
    Ahmed Jami Sakhi
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    𝐈𝐭 𝐢𝐬 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐜, 𝐮𝐬𝐞𝐫-𝐟𝐫𝐢𝐞𝐧𝐝𝐥𝐲 & 𝐧𝐢𝐜𝐞 𝐟𝐨𝐫 𝐚𝐥𝐥. 👍
    Posted on Google Google
    Platinum Solicitors profile picture
    Platinum Solicitors
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    We have been using Zoom office for over 1 year, we can really rely on Zoom office, they are reliable and prompt and telephone manners are always fantastic. We look forward to working with them in the future.
    Posted on Google Google
    Azhar Mohiuddin profile picture
    Azhar Mohiuddin
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    We have used Zoom on a few occasions over the past 7 years. Service has always at the forefront and our customer needs at the heart of everything do. Highly recommended.
    Posted on Google Google
    Karaoke UK profile picture
    Karaoke UK
    Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
    Been using Zoom receptionist for a number of years now, great service, very professional, highly recommend.

    Ready to never miss a call again?

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