Charities
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Charities
We handle donor calls, fundraising campaigns, and supporter care for UK charities, so your team can focus on the mission.
A missed call is a missed donation. A lapsed donor who never gets a follow-up call stays lapsed. Most charities don’t have the headcount to fix either.
We do the calling. You keep the relationship.
We answer in your charity's name. Donor questions, beneficiary calls, general enquiries, covered 24/7. No voicemail.
Donor acquisition. Lapsed donor re-engagement. Gift Aid follow-ups. Regular giving sign-ups. Trained specialists, not a script read cold.
Real-time answers for supporters browsing your site. Fewer abandoned donations.
Accurate, compliant finances. We know charity reporting requirements.
Not a generalist call centre that added “charity” to a services list.
We work with charities beyond the UK too.
No long contracts.
Every call, every time.
Ramadan, Qurbani, and other faith-led campaigns are an area we know well, alongside our broader charity work.
Questions we get asked before people sign up.
Yes, across the UK, and with charities in the US, Canada, and Australia.
Yes, acquisition, lapsed donor re-engagement, Gift Aid, regular giving.
Our team trains specifically for charity conversations. Donors aren’t customers, we don’t treat them like one.
Yes. Scale up for an appeal, scale down after.
Get a tailored quote.
Yes, GDPR, Ofcom, and the Fundraising Regulator’s Code of Practice.
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