Outbound Lead Generation

SERVICE DESCRIPTION

Outbound that performs, not just outbound that dials.

Expert outbound sales, lead generation, and retention for B2B and B2C UK organisations. Trained specialists, real conversations, conversion rates that compete with in-house teams.

Advanced dialling technology and data segmentation maximise contact rates. Every call has the best possible chance of landing.

Our in-house training programme sits at the centre of it. Persuasive selling paired with genuine care, a campaign that damages your brand isn’t a successful one, whatever the contact rate says.

OUTBOUND SERVICES — EXPANDED

Charity Fundraising

Donor acquisition, reactivation, gift aid follow-up, regular giving. Trained in the warmth and regulatory care fundraising calls require, compliant with the Fundraising Regulator's Code, not just general telephony rules.

Appointment Setting

Prospects contacted, qualified, booked directly into your diary. Confirmed and reconfirmed close to the date, fewer no-shows.

B2B Lead Generation

Prospects identified and qualified against your criteria before reaching your sales team. Ready for a sales conversation, not a cold list.

Customer Onboarding

Welcome calls that start new customers strong.

Data Capture & Cleansing

Your CRM reflecting reality, not history.

Customer Re-engagement

Lapsed customers, brought back active.

Lead Qualification

Inbound leads qualified and prioritised.

Customer Surveys

Genuine insight, not completion-rate padding

HOW IT WORKS

Brief to live campaign, in days.

1. Strategy Call.

Goals, audience, approach.

2. Script Development

Drafted, shared, refined with your feedback.

3. Data Sourcing or Validation

Your data validated, or built to your criteria.

4. Campaign Launch

Launched shortly after your strategy call.

5. Reporting and Optimisation.

Adjusted on data, not assumption.

Frequently Asked Questions

Questions we get asked before people sign up.

All data, GDPR compliant and validated before calling starts.

Yes. Drafted, shared, refined on your feedback. Nothing launches without sign-off.

Varies by campaign, sector, and data quality, discussed properly on your strategy call rather than a generic figure that might not apply.

UK GDPR, Ofcom, and for charities, the Fundraising Regulator’s Code. Detail above. Sector-specific requirements addressed at the strategy call.

Reviewed against benchmarks, adjusted on the data.

Priced by type, volume, duration, which is why we start with a strategy call, not a price list.

TESTIMONIALS

What Our Clients are Saying

      
   Zoom Office - Virtual Receptionist & Virtual PA Services
   18 Google reviews 
  Write a review 
  
 
 
   
 
 
       Posted on Google  
   
   Hannah Temour 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service, polite and did what I asked. Not just once quite a few times. Would recommend for sure.
  
 
      Posted on Google  
   
   Wyn Davis 
 
 
 
 Trustindex verifies that the original source of the review is Google. Zoom Office has been providing us with professional telephone answering services for more than 10 years. Can't recommend them enough. Five star service.
  
 
      Posted on Google  
   
   Sofia Butt 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent quality of service, would highly recommend
  
 
      Posted on Google  
   
   Spherical Accountants 
 
 
 
 Trustindex verifies that the original source of the review is Google. We tried a few other companies before starting to use the Virtual Receptionist services offered by Zoom.  That was the best business decision we made and have never regretted it.  The receptionists are always very polite and professional.  The messages are left via email immediately with a clear message.  Our clients often mention to us that they were very happy with the way our receptionists handled the calls.  Jerry is always very helpful and goes beyond the call of duty to help us.  We are now planning to expand our team with Zoom Office.  Thank you all.
  
 
      Posted on Google  
   
   Ahmed Jami Sakhi 
 
 
 
 Trustindex verifies that the original source of the review is Google. 𝐈𝐭 𝐢𝐬 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐜, 𝐮𝐬𝐞𝐫-𝐟𝐫𝐢𝐞𝐧𝐝𝐥𝐲 & 𝐧𝐢𝐜𝐞 𝐟𝐨𝐫 𝐚𝐥𝐥. 👍
  
 
      Posted on Google  
   
   Platinum Solicitors 
 
 
 
 Trustindex verifies that the original source of the review is Google. We have been using Zoom office for over 1 year, we can really rely on Zoom office, they are reliable and prompt and telephone manners are always fantastic. We look forward to working with them in the future.
  
 
      Posted on Google  
   
   Azhar Mohiuddin 
 
 
 
 Trustindex verifies that the original source of the review is Google. We have used Zoom on a few occasions over the past 7 years. Service has always at the forefront and our customer needs at the heart of everything do. Highly recommended.
  
 
      Posted on Google  
   
   Karaoke UK 
 
 
 
 Trustindex verifies that the original source of the review is Google. Been using Zoom receptionist for a number of years now, great service, very professional, highly recommend.

Outbound/Lead Generation

Your Dedicated Team for Lead Generation & Customer Engagement.

SERVICE DESCRIPTION